Privacy Policy

Last Updated: February 2024

Glory Days Grill values your privacy and we want you to understand what information we collect from you and how we handle it. This Privacy Policy describes the privacy practices of Glory Days Grill (“Glory Days”), and how we collect information from you when you visit and use Glory Days Grill websites, mobile or tablet applications, or other on-line services or platforms (“Services”). This Privacy Policy only applies to those Services operated by or for Glory Days, including glorydaysgrill.com, glorydaysgrill.com/victory-club, glorydaysgrillcatering.olo.com, and our other online services.

Glory Days Grill does not generally require your personal information to visit and use the Services. However, if you choose to participate in certain activities associated with the Services, such as providing general comments or making purchases from our online store, you may be required to provide your personal information. When you provide personal information through the Services, you are agreeing to our collection and use of such information as described in this Privacy Policy, subject to additional terms stated herein.

Overview of Use of Services and Information Collected

For each visitor to or user of Glory Days Grill Services, Glory Days Grill web server automatically recognizes and stores computer-readable information, such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. Glory Days Grill uses this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Glory Days Grill will not alter or bypass such technology. Glory Days Grill does not provide access to third parties to track your personal information through your use of the Services.

When you visit or use the Services, Glory Days Grill may use “cookies” to store certain information on your computer that allows us to customize your visit to Glory Days Grill Services or to simply facilitate signing in to the Services. Most browsers automatically accept cookies, but your browser settings can be adjusted to erase or block cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

In order to provide some of our Services to you, including on-line purchases or comment entries, Glory Days Grill may ask for some of your personal information, including your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie). You should provide such personal information accurately, so we can communicate with you, perform services for you, or process your requests relating to any of your information that we have.

If you need to inform us about any changes to your personal information, or any changes you wish to make to Glory Days Grill retention of your information, you can contact us through the “Contact” page or by using the contact information below.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • Identifiers: names, signatures, aliases, postal addresses, telephone numbers, unique personal identifiers, online identifiers, rewards program identifiers, Internet Protocol addresses, e-mail addresses, Social Security numbers, driver’s license numbers, passport numbers, employment history, credit card numbers, bank account numbers, debit card numbers, medical information, health insurance information, or other similar identifiers
  • Information protected against security breaches: names, credit card numbers, bank account numbers, debit card numbers
  • Protected legal characteristics: race, gender
  • Commercial information: product shipment addresses, purchase histories
  • Internet activity: information on customers’ interactions with the Services, interaction with social media sites maintained by Glory Days Grill
  • Audio information
  • Employment information: employment history within or outside Glory Days Grill
  • Educational information from education history
  • Geolocation data
  • Inferences about personal preferences: use of or visits to the Services; product purchases and reviews

Please note that different jurisdictions may have varying definitions for personal information. You should check with local resources to determine how personal information is defined where you reside.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.

Records and copies of your correspondence (including email addresses), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes.

Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.

Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To prevent fraud.
  • To respond to communications from you
  • To process employment applications or employment history inquiries
  • To help you locate Glory Days Grill restaurant locations
  • To administer our loyalty program
  • To perform research on consumer preferences and habits
  • To comply with laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas, and legal investigations
  • To protect the rights, property, safety, and security of Glory Days Grill, you, and others
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Glory Days Grill assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Glory Days Grill about our Website users is among the assets transferred.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Glory Days Grill, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us with your request to support@gdgflorida.com.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

Residents of certain states, such as Virginia may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

Certain states have enacted their own privacy laws to provide their residents with additional rights regarding our use of their personal information.

Virginia provides its residents with rights to:

  • Confirm whether we process their personal information
  • Access and delete certain personal information
  • Data portability
  • Opt-out of personal data processing for targeted advertising and sales
  • Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose
  • Opt-out of profiling in furtherance of decision that produce legal or similarly significant effects

To exercise any of these rights, please submit a request to supprt@gdgflorida.com with the subject “Consumer Rights Request.” To appeal a decision regarding a consumer rights request please submit a request to support@gdgflorida.com with the subject “Appeal of Consumer Rights Request.”

Security

Glory Days takes great care in maintaining the security of your personal information and in preventing its unauthorized access by employing appropriate technology and internal procedures. However, Glory Days Grill does not guarantee that unauthorized access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.

Notice Regarding Minors

Glory Days Grill strongly believes in protecting and maintaining the privacy rights of children. Glory Days Grill Services are not intended to be used by or targeted to children under age 13. We do not intend to collect personal information through our Services from children under age 13. If we receive actual knowledge that we have collected any individually identifiable information about a child under age 13, we will delete that information and not use or disclose the child’s information except as may be required by law. If you are a parent or legal guardian and believe your child under age 13 has provided us with personally identifiable information, you can write us at the address provided at the end of this Privacy Policy or through the “Contact” page at glorydaysgrill.com. Please use “COPPA Information Request” in the subject line of your communication.

Glory Days Grill does not intend to collect personally identifiable information from children under age 18 (or under the age of majority in their jurisdiction of residence) without permission from a parent or guardian. Glory Days Grill strongly encourages all parents to supervise their children’s on-line activities and regularly monitor their children’s use of the Internet, including use of Glory Days Grill Services. Parents should consider using parental control tools and other services to assist them in supervising their children’s on-line use or on-line disclosure of their name, address or other personal information without parental consent.

Request to Remove Posts by Minors

If you are under age 18 and you posted content on one of Glory Days Grill Services that you no longer want anyone to see, you can send a request to Glory Days Grill to remove that content. To send a request, contact Glory Days Grill Customer Service department using the information and instructions on the “Contact” page at glorydaysgrill.com or write us at the address provided at the end of this Privacy Policy. We will review your request and determine whether your request is appropriate for proper removal of content. You should be aware that even if Glory Days Grill attempts to remove content per your request, this does not ensure complete or comprehensive removal of the content posted on Glory Days Grill Services.

This provision only applies to Glory Days Grill Services and does not apply to any websites operated by third parties that may have content related to Glory Days Grill and its Services, such as social media sites. Also, this provision only applies to content that you post yourself and does not apply to content posted by third parties, even if it refers to you.

Use and Disclosure of Anonymous Aggregated Information

Glory Days Grill may collect, aggregate, and maintain anonymous information about our Services’ users, such as interests, purchasing habits, and the like. Glory Days Grill may use this information for tailoring content and advertising to deliver a better experience for our users. Glory Days Grill may also share such aggregate information about the Services’ users with business partners and other third parties for the purposes described above.

Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Services and sharing of such information in accordance with the terms of this Privacy Policy.

Deleting Victory Club Account

To delete your loyalty account, please reach out to info@glorydaysgrill.com

To delete your loyalty account from the app:

  1. Open the Glory Days Grill: Victory Club App
  2. Login if you are not logged in already.
  3. Open the side drawer menu by click the hamburger icon in the top left corner of the Dashboard.
  4. Click the “Update Profile” button.
  5. At the bottom of the page, you will find a button that says “DELETE ACCOUNT”
  6. You will be asked to confirm that you want to delete the account, click the confirm button to complete the deletion of your loyalty account.

Changes to Privacy Policy

Glory Days Grill may revise this Privacy Policy on occasion and will always post the most current version with the Services. For any material change to this Privacy Policy, particularly any change relating to the collection and use of your personal information, we will notify you (for example, by posting a notice with the Services or sending an e-mail to an e-mail address that you had agreed to provide). Your continued use of the Services and/or provision of your personal information constitute your acceptance of our updated Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our use and protection of your personal information.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: info@glorydaysgrill.com
Phone: 844-328-1737

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