Privacy and Terms

Privacy Policy

Last Updated: February 2024

Glory Days Grill values your privacy and we want you to understand what information we collect from you and how we handle it. This Privacy Policy describes the privacy practices of Glory Days Grill (“Glory Days”), and how we collect information from you when you visit and use Glory Days Grill websites, mobile or tablet applications, or other on-line services or platforms (“Services”). This Privacy Policy only applies to those Services operated by or for Glory Days, including glorydaysgrill.com, glorydaysgrill.com/victory-club, and glorydaysgrillcatering.olo.com, and our other online services.

Glory Days Grill does not generally require your personal information to visit and use the Services. However, if you choose to participate in certain activities associated with the Services, such as providing general comments or making purchases from our online store, you may be required to provide your personal information. When you provide personal information through the Services, you are agreeing to our collection and use of such information as described in this Privacy Policy, subject to additional terms stated herein.

Overview of Use of Services and Information Collected

For each visitor to or user of Glory Days Grill Services, Glory Days Grill web server automatically recognizes and stores computer-readable information, such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. Glory Days Grill uses this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Glory Days Grill will not alter or bypass such technology. Glory Days Grill does not provide access to third parties to track your personal information through your use of the Services. 

When you visit or use the Services, Glory Days Grill may use "cookies" to store certain information on your computer that allows us to customize your visit to Glory Days Grill Services or to simply facilitate signing in to the Services. Most browsers automatically accept cookies, but your browser settings can be adjusted to erase or block cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

In order to provide some of our Services to you, including on-line purchases or comment entries, Glory Days Grill may ask for some of your personal information, including your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie). You should provide such personal information accurately, so we can communicate with you, perform services for you, or process your requests relating to any of your information that we have.

If you need to inform us about any changes to your personal information, or any changes you wish to make to Glory Days Grill retention of your information, you can contact us through the “Contact” page or by using the contact information below.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

Please note that different jurisdictions may have varying definitions for personal information. You should check with local resources to determine how personal information is defined where you reside.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

From third parties, for example, our business partners.

Information You Provide to Us 

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.

Records and copies of your correspondence (including email addresses), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes.

Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.

Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Glory Days Grill assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Glory Days Grill about our Website users is among the assets transferred.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Glory Days Grill, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing us with your request to support@gdgflorida.com.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

Residents of certain states, such as Virginia may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

Certain states have enacted their own privacy laws to provide their residents with additional rights regarding our use of their personal information.

Virginia provides its residents with rights to:

To exercise any of these rights, please submit a request to supprt@gdgflorida.com with the subject “Consumer Rights Request.” To appeal a decision regarding a consumer rights request please submit a request to supprt@gdgflorida.com with the subject “Appeal of Consumer Rights Request.”

Security

Glory Days takes great care in maintaining the security of your personal information and in preventing its unauthorized access by employing appropriate technology and internal procedures. However, Glory Days Grill does not guarantee that unauthorized access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.

Notice Regarding Minors

Glory Days Grill strongly believes in protecting and maintaining the privacy rights of children. Glory Days Grill Services are not intended to be used by or targeted to children under age 13. We do not intend to collect personal information through our Services from children under age 13. If we receive actual knowledge that we have collected any individually identifiable information about a child under age 13, we will delete that information and not use or disclose the child’s information except as may be required by law. If you are a parent or legal guardian and believe your child under age 13 has provided us with personally identifiable information, you can write us at the address provided at the end of this Privacy Policy or through the “Contact” page at glorydaysgrill.com. Please use “COPPA Information Request” in the subject line of your communication.

Glory Days Grill does not intend to collect personally identifiable information from children under age 18 (or under the age of majority in their jurisdiction of residence) without permission from a parent or guardian. Glory Days Grill strongly encourages all parents to supervise their children's on-line activities and regularly monitor their children's use of the Internet, including use of Glory Days Grill Services. Parents should consider using parental control tools and other services to assist them in supervising their children's on-line use or on-line disclosure of their name, address or other personal information without parental consent.

Request to Remove Posts by Minors

If you are under age 18 and you posted content on one of Glory Days Grill Services that you no longer want anyone to see, you can send a request to Glory Days Grill to remove that content. To send a request, contact Glory Days Grill Customer Service department using the information and instructions on the “Contact” page at glorydaysgrill.com or write us at the address provided at the end of this Privacy Policy. We will review your request and determine whether your request is appropriate for proper removal of content. You should be aware that even if Glory Days Grill attempts to remove content per your request, this does not ensure complete or comprehensive removal of the content posted on Glory Days Grill Services.

This provision only applies to Glory Days Grill Services and does not apply to any websites operated by third parties that may have content related to Glory Days Grill and its Services, such as social media sites. Also, this provision only applies to content that you post yourself and does not apply to content posted by third parties, even if it refers to you.

Use and Disclosure of Anonymous Aggregated Information

Glory Days Grill may collect, aggregate, and maintain anonymous information about our Services’ users, such as interests, purchasing habits, and the like. Glory Days Grill may use this information for tailoring content and advertising to deliver a better experience for our users. Glory Days Grill may also share such aggregate information about the Services’ users with business partners and other third parties for the purposes described above.

Consent

Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Services and sharing of such information in accordance with the terms of this Privacy Policy.

Deleting Victory Club Account

To delete your loyalty account, please reach out to info@glorydaysgrill.com

To delete your loyalty account from the app:

  1. Open the Glory Days Grill: Victory Club App
  2. Login if you are not logged in already.
  3. Open the side drawer menu by click the hamburger icon in the top left corner of the Dashboard.
  4. Click the “Update Profile” button.
  5. At the bottom of the page, you will find a button that says “DELETE ACCOUNT”
  6. You will be asked to confirm that you want to delete the account, click the confirm button to complete the deletion of your loyalty account.

Changes to Privacy Policy

Glory Days Grill may revise this Privacy Policy on occasion and will always post the most current version with the Services. For any material change to this Privacy Policy, particularly any change relating to the collection and use of your personal information, we will notify you (for example, by posting a notice with the Services or sending an e-mail to an e-mail address that you had agreed to provide). Your continued use of the Services and/or provision of your personal information constitute your acceptance of our updated Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our use and protection of your personal information.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: support@gdgflorida.com 
Phone: 844-328-1737

TERMS & CONDITIONS

LAST UPDATED: September, 2022

These Terms of Use (“Terms”) apply to any website, mobile or tablet application, or other on-line service or platform (“Services”) controlled and operated by Glory Days Grill (“Glory Days”). Glory Days Grill requires that all users of the Services agree to the terms and conditions below. By accessing and using the Services, you and any entity you represent (“You”) signify Your agreement with these Terms. If You do not agree with the Terms, You should not use the Services. These Terms also govern our interactions with You on third party platforms.

Use of the Services
The main purpose of the Services is to provide You with information about Glory Days Grill and to provide information about Glory Days Grill products and services. You shall use the Website for lawful purposes only. Any User conduct that, in the sole discretion of Glory Days Grill, restricts or inhibits any other user from using or enjoying the Services will not be permitted. You shall not use the Services to advertise or perform any commercial solicitation or promotion. By using the Services, You confirm that You are legally permitted to use the Services.

All content on the Services, including but not limited to text, images, graphics, and sound files (“Content”), is subject to intellectual property rights and other rights owned or controlled by Glory Days Grill. You may not use, reproduce, transmit, modify, amend, create derivative works, distribute, republish, upload, download, or post the Content without the prior written consent of Glory Days Grill. Such action violates Glory Days Grill intellectual property and any other rights under the applicable laws. Glory Days Grill does not transfer any property rights or issue any license by allowing use of the Services.

You are responsible for any devices, software, and services needed to use the Services. Glory Days Grill does not guarantee the Services will properly function on any particular device or software. You are responsible for any charges You incur on Your computer, tablet, mobile device, or other device You utilize to use and interface with the Services. You are responsible for all activity You conduct for any account You create or open in association with the Services.

You must be age 18 to use the Services without supervision. The Services are not to be used by children younger than age 13. Persons who are age 13 or older but younger than age 18 (or the age of majority in their jurisdiction of residence) may only use the Services with the permission and under the supervision of a parent or guardian who has reviewed and agreed to these Terms. Please see our Privacy Policy for more information relating to children’s privacy as it relates to the Services.

Submissions
All remarks, suggestions, ideas, graphics, or other information (“Submissions”) that You communicate through the Services will become subject to Glory Days Grill unlimited use, wherein Glory Days Grill will have a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use the Submissions in any manner and for any purpose, including promotional and advertising purposes, without compensation to You. Glory Days Grill has no obligation to treat Submissions as confidential. You may only provide Submissions that are original, that You have the right to provide, and that do not infringe on others’ rights.

You may not provide any Submissions if you are under age 13. If You are older than age 13 but younger than the age of majority in Your jurisdiction of residence (e.g., age 18), You may provide submissions only with the permission and under the supervision of a parent or guardian, wherein Your parent or guardian is responsible for any legal liability relating to Your Submissions.

Warranty Disclaimer and Limitation of Liability
The Services are provided on an “as is” basis without warranties of any kind, express or implied. Glory Days Grill disclaims all warranties as to merchantability and fitness for a particular purpose. Glory Days Grill does not warrant that: the Services will be uninterrupted or error-free; defects will be corrected; or the Services and server that make the Services available are free from viruses or other harmful components. Glory Days Grill further does not make any warranty or representation as to the accuracy, reliability, content, or completeness of search results or other information or services provided through the Services. These warranty disclaimers may not apply to You to the extent that applicable law does not allow the exclusion of such warranties. Glory Days Grill may make changes or improvements to the Services at any time.

You expressly agree that use of the Services is at Your sole risk, and You assume total responsibility for use of the Services. Glory Days Grill is not responsible for any loss You may incur as a result of using the Services. You agree that Glory Days Grill shall not be liable for any damages, losses, or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access to, or alteration of the Services, whether for breach of contract, tortious behavior, negligence, or any other cause of action. You agree that Glory Days Grill is not responsible for any losses or damages arising out of the loss or theft of user information transmitted from or stored on a computer or device or from unauthorized or fraudulent transactions associated with the Services. You agree that Glory Days Grill is not liable for the defamatory, offensive, or illegal conduct of other users or their parties and that the risk of injury from the foregoing rests entirely with You. Glory Days Grill, or any person or entity involved in creating, producing or distributing any of the Services, will not be liable for any losses or damages, including (without limitation) direct, indirect, incidental, special, consequential and/or punitive damages, or lost profits arising out of the use of or inability to use any of the Services or any content contained therein. This section is not intended to limit Glory Days Grill liability for damages to the extent caused by Glory Days Grill own gross negligence or intentional or unlawful misconduct. This section is not intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.

Indemnity
You agree to indemnify, defend, and hold harmless Glory Days Grill, its content providers, and their respective officers, directors, shareholders, employees, agents, successors, licensees, distributors, affiliates, and assigns from any and all third party claims, demands, liabilities, costs and/or expenses, including attorneys’ fees, arising out of or in connection with Your use or activities relating to the Services, Content, or Submissions, including: (1) Your use of the Services; (2) Your on-line conduct in connection with the Services; (3) Your (or anyone acting under Your password, user name, or other identifier) violation or breach of these Terms; (4) Your failure to comply with applicable laws or regulations in connection with the Services; (5) Your negligence, willful misconduct, or violations of the intellectual property or other rights of any person or entity in connection with the Services; (6) any of Your dealings or transactions with other persons or third party platforms resulting from use of the Services; and (7) Your breach of any of the agreements, representations, and warranties set forth in these Terms.

Third Party Sites
Glory Days Grill may on occasion provide links and pointers to websites maintained by third parties. Unless otherwise specified, Glory Days Grill does not operate or control any information, products, or services on these third party websites. Glory Days Grill does not state and expressly disclaims that it has the consent of third parties operating such websites to provide a link or pointer to such websites. Glory Days Grill does not endorse and is not responsible for the accuracy or reliability of any site to which any of the Services is linked or any opinion, content, advice, statement or information made or provided in any such third party site.

Copyright Notice
Glory Days Grill respects the rights of copyright holders and expects its Services users to do the same. Glory Days Grill has a policy of responding expeditiously to notices of copyright infringement committed through use of the Services if such claims are reported to Glory Days Grill designated Copyright Agent, named below, and thus reserves the right to remove infringing content from the Services and to terminate or limit Services access to users who repeatedly infringe copyrights. If You believe that Your work has been copied in a way that constitutes copyright infringement, please provide Glory Days Grill Copyright Agent a notice with the following information required by the Digital Millennium Copyright Act, 17 U.S.C. § 512:


Please send the notice and any other inquiries under the Digital Millennium Copyright Act to:
Glory Days Grill
Attn: Copyright - Legal
9426 Stewartown Rd., Ste. 2E
Gaithersburg, MD 20879

Phone: (844) 328-1737
E-mail: 

Glory Days will take whatever action, in its sole discretion, it deems appropriate to respond to the notice. In doing so, Glory Days may notify the user who submitted the infringing content. If You have been notified that Your content on the Services is infringing, You may submit a counter-notice to the Copyright Agent with sufficient information for Glory Days Grill to consider in taking any action.

DO NOT make false claims. Misuse of this process may result in termination of Your access to the Services and/or other legal consequences, including costs and attorneys’ fees. If You are uncertain whether an activity constitutes infringement, You should seek the advice of an attorney.

Privacy
Glory Days Grill appreciates Your use of the Services and respects Your privacy. You can review the Privacy Policy for a list of the Services.

Modifications
Glory Days Grill may revise these Terms on occasion and will post the most current version with the Services. By continuing to use or access the Services after the revisions come into effect, You agree to be bound by the revised Terms.

Trademark Ownership
No rights are granted to You to use any trademarks owned by Glory Days Grill, and all rights are hereby reserved.

Miscellaneous
These Terms constitute the entire agreement of the parties and supersede all previous written or oral agreements between the parties with respect to the Services. These Terms will be governed by the laws of the State of California, U.S.A., notwithstanding any conflicts of laws principles. Glory Days Grill failure to enforce a provision is not a waiver of its right to do so later. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect. You may not assign any of Your rights under these Terms, and any such attempt will be void. Glory Days Grill may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. Nothing contained in this agreement shall create any association, partnership, or agency or joint venture between Glory Days Grill and You.

Contact

If you have any questions relating to the Terms or Services, please contact us at:
Email: support@gdgflorida.com
Phone: (844) 328-1737